At Sparvit India, we are dedicated to delivering high-quality sanitary ware, brass CP fittings, and bathroom accessories safely and on time across India. Our shipping policy is designed to ensure a smooth and transparent delivery experience for all our customers.
1. Order Processing
All orders are processed within 2–5 business days after payment confirmation. Orders placed on Sundays or public holidays will be processed on the next working day. Bulk and customized orders may require additional processing time, which will be communicated in advance.
2. Shipping Coverage
Sparvit India currently delivers only within India. We ship to residential, commercial, and project locations across all states and union territories, subject to service availability.
3. Estimated Delivery Time
| Location | Delivery Time |
|---|---|
| Metro Cities | 3–5 Business Days |
| Other Cities | 5–8 Business Days |
| Remote Areas | 7–10 Business Days |
Delivery times may vary depending on logistics, weather conditions, or regional accessibility.
4. Shipping Charges
Shipping charges are calculated based on:
- Product weight and size
- Quantity ordered
- Delivery location
The exact shipping cost will be shown or informed before order confirmation. Free shipping may be offered on selected products or bulk orders.
5. Secure Packaging
All Sparvit products are packed using protective, industry-standard packaging to prevent damage during transportation. Special care is taken for ceramic and fragile sanitary ware items.
6. Order Tracking
Once your order is dispatched, tracking details will be shared via WhatsApp, SMS, or email, allowing you to track your shipment until delivery.
7. Damaged or Missing Products
If you receive a damaged, defective, or incorrect item:
- Notify us within 24 hours of delivery
- Share clear photos or videos of the package and product
- Our support team will arrange a suitable replacement or resolution
8. Delivery Delays
While we strive to meet delivery timelines, delays may occur due to:
- Courier or transport issues
- Natural calamities
- Government regulations
- High-demand periods
Sparvit India will always keep you informed in case of any delay.
9. Customer Support
For any shipping or delivery-related queries, please contact our customer support team. Our after-sale service is a key part of our commitment to customer satisfaction.
Email ID: sparvitsanitarywares@gmail.com,
Mobile No: +91-7678699561
